1. Introduction

The UpScale Tech is a New Jersey-based business serving New Jersey and New York, including Queens and Brooklyn. We are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and services. By accessing or using our website or services, you consent to this Privacy Policy.

2. Information We Collect

a. Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Business name (if applicable)

b. Order & Design Information

• Product selections and specifications
• Uploaded files, artwork, logos, and designs
• Custom instructions or communications

c. Payment Information

Payments are processed through third-party payment processors. The UpScale Tech does not store or retain credit card or banking information.

d. Website Usage Information

• IP address
• Browser type
• Device information
• Pages visited and interaction data

3. How We Use Your Information

• Review, approve, and process orders
• Communicate regarding orders, invoices, revisions, and approvals
• Send invoices and collect payments
• Fulfill production and delivery
• Provide customer support
• Improve our website and services
• Comply with New Jersey and federal legal obligations

4. Order Review & Approval

All orders submitted online are requests only and are subject to review and approval by a specialist. Orders are not final until approved and an invoice is issued and paid.

5. Information Sharing

We do not sell personal information.

We may share information with:

• Payment processors
• Shipping and delivery providers
• Website hosting and IT service providers
• Legal or regulatory authorities when required by law

All third parties are required to maintain confidentiality and data security.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no online transmission or storage system is guaranteed to be completely secure.

7. Data Retention

We retain personal and order information only as long as reasonably necessary for business, legal, and tax purposes.

8. Your Rights (New Jersey Residents)

New Jersey residents may request:

• Access to their personal information
• Correction of inaccurate information
• Deletion of personal data, subject to legal limitations

Requests can be made by contacting us using the information below.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

The UpScale Tech
Trenton, New Jersey
Phone: (609) 977-5296
Email: info@TheUpScaleTech.com